There are a few different elements to the design quality, which we’ll assess in this part of our AxiTrader review 2020. Firstly, there’s the site itself. We were very impressed in this regard. All the information we needed was easy to find and the site explains what’s available very well. This includes a great deal of educational information. Of course, there are some subjects, like cryptocurrency mining software and cloud mining, which you may need additional research. AxiTrader is aimed at relatively experienced traders, but the effort to bridge any knowledge gap is an admirable positive.
As for the platform itself, it uses Metatrader 4 and Metatrader 4 web platform, which you probably already know is among the most respected in the industry. If you’re reading this AxitTrader review, there’s a good chance you’re already aware of its reputation – and it lives up to it, thanks to excellent tools, alongside helpful analytics and an all-around tried and tested performance. This also has security benefits in that people can use it with the confidence that reputation instils.
So far, so good for useability, looks and feel. It’s also worth pointing out that, from a purely technical perspective, we experienced nothing in terms of slowdown or technical issues, even with 42,000 customers across 100 countries and $2.4 trillion worth of trades taking place.
Last but not least for our AxiTrader review 2020 is the mobile experience, which we’re happy to say very much lives up to the standard already set, thanks to the excellent MT4 phone app for Android and iOS. These can be used as cryptocurrency trading apps, for those wondering. Intuitive and detailed, it’s exactly what you want. In addition, there was nothing during our design examination which gave us any security concerns.
How To Trade
Before you’re able to trade, you’ll need to sign up, so let’s take this one step at a time.
Step One: Provide personal information
One thing we love about AxiTrader is that they explain themselves well and keep things simple. This is a great example of that. You start by adding your standard personal information, including your country, email address, name, date of birth and so on. Make sure this is all correct, as it will be verified later. This is also a good time to make a decision regarding the type of account you want. The main difference between a Standard and Pro account is the latter has lower spreads but charges commission.
Step Two: Confirm your identity
How long this takes will depend on whether your identity can be confirmed electronically. If not, you’ll need to provide further documentation. This is a necessary security precaution and AxiTrader aims to have accounts opened within 24 hours.
Step Three: Fund your account
Once your identity has been verified, you can fund your account through the methods we mentioned previously in this AxiTrader review 2020. The specific information you need depends on the option you choose but the process should be fast and straightforward.
Step Four: Choose a version of MetaTrader 4
There are three versions of MT4 available on AxiTrader: a desktop, browser and mobile version. Decide which best suits your needs, feel free to pick more than one, and download if you need to.
Step Five: Get trading!
We can’t provide in-depth guides on everything you can do on MetaTrader 4 as part of this AxiTrader review 2020. So, take a look around yourself and be sure to take advantage of all the educational resources available at AxiTrader.
We mentioned the huge amount of trades that take place on this platform in the last part of our AxiTrader review 2020. Well, all these trades need relevant payment methods, so let’s look at what’s on offer. Credit/debit cards, Poli, Bpay, Bank Transfers, FasaPay, Sofort, GiroPay, iDeal, Neteller and Skrill are all available, as well as Chinese, Thailand, Vietnamese, Indonesian, Polish, Hong Kong, Malaysian, Singapore and Philippines banking.
In terms of currencies, the latter internet banking options should be obvious. General bank transfers, credit/debit cards, Skrill and Neteller are available in most currencies. POLi and Bpay are available in Australian Dollars. SafaPay is available in IDR and USD. Sofort, GiroPay and iDeal are only available in Euro.
All are free to use and instant, with the exception of Bpay and bank transfers, which can take between 1-3 days and Global Collect, which can take 3-5 days. There’s no minimum withdrawal for many options, some have a minimum of £5 (or equivalent) and bank transfer has a minimum of £50 (or equivalent). Withdrawal times are either not applicable or should take between 1-3 days.
This is a great selection, and they deserve extra praise in our AxiTrader review 2020 for making this information so easy to find.
What we can say from our AxiTrade review is that one of AxiTrader’s key selling points is that they have very low fees throughout. This includes CFDs and Forex fees of all kinds.
Individual costs, of course, do depend on that individual market. However, we can say, for instance, that there are no inactivity fees and that Standard accounts have no commissions, while Pro accounts have a small commission of $3.50 (or equivalent) per lot.
Once again, this appears to be true for all markets where AxiTrader is available based on our research from the website itself. So, users in Canada, Britain, Australia and more can all enjoy low fees at AxiTrader.
Part of customer service is, of course, the wonderful information found on the site itself, which we’ve already covered elsewhere in this AxiTrader review 2020. This answers so many relevant questions quickly and easily for users.
However, other customer service options include 24/7 phone support, with lines for countries all around the world from the UK and Australia to China and Thailand, to give a few examples. They also have an email address and live chat function. These also seem to operate within the same timeframe. As long as it’s not the weekend, you can likely expect a fast and informative service, full of free and friendly advice.
AxiTrader has an excellent reputation, so we’re not expecting too many people to have serious concerns in this regard. However, for those of you who are curious, they are regulated by the likes of the Financial Conduct Authority, the Australian Securities and Investments Commission, and the Dubai Financial Services Authority.
It’s surprising then that AxiTrader faced a suspension in New Zealand, considering they have such a strong reputation globally and the concerns they have do not appear to be shared elsewhere. We won’t comment further on this matter – as it’s a fairly complicated situation – except to say we hope the matter can be resolved soon.
Reputation & Customer Feedback
We talked about the regulatory credentials of this broker earlier in this AxiTrader review 2020, and we’re happy to say that they’re backed by a great reputation from critics and users alike. It’s majoritively positive – which in the ultra-critical and competitive world of finance, is quite the achievement.
If you have further doubts, consider the many awards that you can see on their website. These include the likes of Best Forex Trader in both Europe and the Middle East. All of these awards are also recent, meaning they have continued to improve and earn their reputation year after year rather than resting on their laurels.